NHTSA Complaint #11563216 — 2017 KIA NIRO

My car slowed, smelled hot, and then transmission overheat light came on approximately 130 miles from my home. I had it towed to nearest Kia service due to my warranty, Lehighton Kia dealer by AAA (Kia roadside wanted $293). Dealer claimed it was Clutch Actuator (said nothing about recall) and claim to be attempting to confirm warranty with Zurich for days with no success, I had no issue calling Zurich to confirm warranty would cover it. They said parts were unavailable in US, some in Korea, no guarantee where they would be distributed to and could not be ordered yet, so timeline of at least a month that I would be without a car. They could not offer me a loaner or rental. Last night I received Recall notice SC276 for the exact issue I am dealing with. In 4 calls to Lehighton Kia this recall was never mentioned. I bought my car in March with 31,000 with the best extended warranty I could buy to protect myself as a recent widow with a daughter in college. My car now has 52,000 and is not usable indefinitely, I cannot afford a rental and I work 35 miles away and feel that the Lehighton Kia has been less than helpful in dealing with this issue.