NHTSA Complaint #11563029 — 2020 FORD ESCAPE STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	11563029
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY:DOOR
Date of Incident	December 12, 2023
Date Filed	January 2, 2024
Mileage	29,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the contact opened the front driver’s side door and heard an abnormal clicking sound. The contact stated the vehicle was taken to the dealer where it was diagnosed with fractured door spot welds. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 29,500.

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