NHTSA Complaint #11562849 — 2016 FORD F-150

While driving my 2016 F-150 in heavy traffic, the vehicle suddenly loses all forward power as if the transmission were in neutral. The engine is running and the tachometer indicates the RPM's are approximately 1,200, but it will not respond to pushing the gas pedal. The RPM's remain the same, regardless of how hard the pedal is pushed. Shifting the transmission to other forward gears does nothing, it still acts as though it is in neutral. A wrench symbol appears on the main screen, as well as a message that says "Hill Start Not Available". The *ONLY* way to fix the problem is to bring the vehicle to a complete stop, turn it off, wait a few seconds, and then start it again. It starts very roughly at first. After one or two attempts at this, the engine will reengage with the transmission and respond properly. It then drives normally for several days or a week. After considerable research, I found a TSB from Ford that indicates this is a known problem with their Electronic Throttle Body. The TSB number is 16-0139. It is extremely dangerous because it often happens at high speeds. It once happened to me on a narrow causeway, blocking all traffic while I came to a complete stop and restarted the truck. It also happened on a very busy highway. I was able to pull off to a narrow shoulder and restart the vehicle, but it was terrifying in extremely heavy traffic.