NHTSA Complaint #11562736 — 2019 HONDA PILOT

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11562736
Vehicle 2019 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PR

Consumer Description

In October 23, 2023, The Honda Pilot Touring 2019 activated the alarm system alone. When I attempted to stop the alarm the unit did not stop and start blinking. It displayed the codes keyless start system problems and auto engine idle system problem. The unit drained the battery. It was replaced by a new one and it showed the problem again in October 24, 2023. The unit turned ON alone the alarm, control panel motor fans and I was unable to turned Off the unit. The only way to turned Off the unit was disconnecting from batery. On October 24, 2023, the car was sent to the Honda dealer and the diagnostic was problem with the control module part 38320TG7A91. As of today I still waiting for repair due to part backorder. Neither the part is available in Honda part supplier in US. Why? It has been a part recall from supplier? Did Honda knows already of this part problem? I want to issue a safety complaint because the Honda Pilot turned On alone due to these problems (codes) described above while I was out of home. This must be investigated since the unit did not turned OFf unless battery is disconnected. In addition I have been waiting since October for repair while the unit is in a parking lot. I trusted in Honda when I adquired this car. Also, all maintenace have been provided by Honda dealer in Ponce, Puerto Rico. I never expected this type of problem in this car. A Case was opened and no response has been received yet. There has been many incidents reported on internet with the same problem in Honda Pilot. Is there is any additional information, please contact me.

Related Complaints for the 2019 HONDA PILOT

Other ENGINE Complaints

#11715799 At 144,500 miles, the connecting rod broke and destroyed the engine. The connecting rod broke while driving on the hi...
#11714936 My engine has been diagnosed as having connecting rod bearing knock, which is indicative of failing connecting rod be...
#11710399 Engine failure: one of the engine rods blew through the longblock and seized the engine while driving on the highway....
#11709418 While idling and driving into a parking garage, a new metallic knocking noise was audible from the engine. When I pu...
#11709293 Vehicle surges occasionally at 30 to 45 MPH. Had a loud engine knock when driving on interstate and vehicle slowed do...

Recent Complaints for the 2019 HONDA PILOT

#11718168 ELECTRICAL SYSTEM The forward facing camera on the windshield is failing and warning lights on the dashboard keep going off making the ...
#11718168 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL The forward facing camera on the windshield is failing and warning lights on the dashboard keep going off making the ...
#11718168 VEHICLE SPEED CONTROL The forward facing camera on the windshield is failing and warning lights on the dashboard keep going off making the ...
#11717126 FUEL SYSTEM, GASOLINE The contact owns a 2019 Honda Pilot. The contact stated that while having an oil change, the technician informed the ...
#11716785 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Below features stopped working and when I showed it to the dealership, it was diagnosed to be a Failed Front Camera w...
Check any vehicle history by VIN - Free vehicle history report