NHTSA Complaint #11562696 — 2020 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11562696
Vehicle	2020 FORD ECOSPORT
Component	ENGINE
Date of Incident	December 18, 2023
Date Filed	December 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

On December 18, 2023 I started my vehicle for the day when I noticed the low oil pressure warning come on and off very fast, didn’t think anything of it because it didn’t do it the rest of the day. The next day the same thing happened, very fast flicker of the warning so I made an appointment with the dealer to have it checked out. December 20, 2024 it stayed on longer this time and the red oil indicator came on as well. Dropped it off at the dealer on December 21, 2023 & after testing the issue was the oil pump failing and the vehicle needed an engine replacement at 59,294 miles. The dealer stated the car had no oil pressure, metal flakes in the oil, damage to cam caps and heat scoring. Luckily it was covered under the powertrain warranty or it would have been over $6000 to have repaired. They did however replace it with a remanufactured engine so I assume I’ll be dealing with this issue again once this engine nears 60,000 miles so not too happy about that.

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