NHTSA Complaint #11562648 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11562648
Vehicle	2017 KIA SORENTO
Component	ENGINE
Date of Incident	January 5, 2023
Date Filed	December 29, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

This car has been consuming oil at a crazy rate I have been to the dealer at least 20 times with them saying I need to do oil consumption tests which I thought was already done but the car is misfiring and all that can be done right now is to drive it until engine seizes my question is how is this ok how does Kia sell a certified car with only 15,000 miles on it (when purchased) tell people well can’t help you because you are not the original owner

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