NHTSA Complaint #11562571 — 2016 KIA RIO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11562571
Vehicle	2016 KIA RIO
Component	ENGINE
Date of Incident	May 1, 2022
Date Filed	December 29, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Was told that my car was consuming too much oil and I’ve been doing oil consumption test for the past year I even did the chemical that was run through my motor which I had to pay for and it was over $800 I feel like they’re giving me the runaround one of the employees at Dick Hanna Kia also told me at one point that I could actually replace the motor myself but my car is still under warranty at 92,000 miles. I just want it resolved either they replaced my motor or do something I have two more oil consumption test and then at that point they will send the information to Dick Hanna Kia dealerships or wherever they send it and then tell me what to do next actually getting frustrated. I have to go every 1000 miles and it takes time out of my day to do this.

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