NHTSA Complaint #11689368 — 2016 KIA RIO

The contact owns a 2016 Kia Rio. The contact stated that upon driving from a complete stop, the vehicle failed to exceed 2-3 MPH. There was no warning light illuminated. The contact was able to drive to the residence. The Ford dealer where the vehicle was purchased arranged for the vehicle to be picked up at the residence. The Ford dealer informed the contact that the mechanic and the Kia dealer where the vehicle was taken could not determine the cause of the failure. The contact then took the vehicle to an independent mechanic, where it was determined that the catalytic converter was clogged and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.