NHTSA Complaint #11562481 — 2015 HYUNDAI TUCSON
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11562481 |
| Vehicle | 2015 HYUNDAI TUCSON |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
I have a 15 Hyundai Tucson that has been shutting off on me while driving on a highway going between 55 mph to 70 mph. Engine went into limp mode, CEL is on and flashing. Knocking noise heard from engine and consuming oil. Diagnosed with P1326 code. Brought to local Hyundai dealership. Even though road test stated normal operation, technician notes that vehicle DID stall, shut off, on return to the shop. No codes. Was told Hyundai would not pay for man hours to look into further. So allowed me to drive off their lot. Upon re-search I found, with NO help from local Hyundai or the dealership I purchased vehicle from, that my VIN number is associated with the E2 class action settlement that just went live May 2023, that my engine is indeed infected, like a cough before the cold, and has the potential of starting on fire/failure. Now I purchase this vehicle in 08/2023 with no disclosure of this very concerning problem. I am told by Hyundai USA that there is a paper trail that every affected VIN in the settlement has been notified, by law, to owners of affected VIN’s, and still not disclosed. I reached out to Hyundai USA at the national level, was given a case manager, who sent my case to the buyback/legal department. My case manager reached out and stated that my case has been denied due to age and mileage of vehicle (even though automatically extended to 15yr/150,000 miles) I asked what my next steps should be as my vehicle is still shutting off on me while driving and was told to have a different Hyundai dealership diagnose vehicle, but to not tell them all of the information of it already going to one Hyundai dealership. I was told if I hear a noise from the engine that I should pull off to the side of the road and call for a tow truck. I said so Hyundai USA feels good allowing this vehicle to be operated on highways knowing the symptoms I am experiencing. They obviously do not care for my safety let alone passenger safety, nor other motorist on roads.
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