NHTSA Complaint #11562463 — 2020 CHEVROLET EQUINOX
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11562463 |
| Vehicle | 2020 CHEVROLET EQUINOX |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
During the month of November while driving on Interstate 35 inTexas I attempted to administer my braking system during slowed traffic and they did not respond. The brake pedal became completely stiff and I had to apply incredible pressure to get the vehicle to slow down until I turned on my hazards and rolled to a stop on the shoulder. I did not have any alerts or warnings until I powered the vehicle off and powered back on to find my engine light on and the service brake assist alert on as well. I had it towed for service to which they replaced the vacuum pump, brake booster pressure sensor and brake fluid. Everything seemed to be working fine however a month later the same exact issue occurred. I took it in to the same place for service and had a brake inspection done and was told everything looked good and they were not sure what was wrong other than the ecm and ebcm were now reading codes. The issue is that this is intermittent with no warning and has been incredibly difficult to pinpoint the exact issue. This has also been incredibly pricey trying to chase an issue that appears one day and clears itself the next and lastly this has been terrifyingly frustrating as I do not know if i will have valid brake control or not on each ride. This issue could be life or death and was traumatizing as I had my son and mother in the car with me during the first event.
Related Complaints for the 2020 CHEVROLET EQUINOX
Other SERVICE BRAKES Complaints
#11712443
My son was driving the car the Service Brake Assist message popped up on the screen, and the brake pedal went stiff. ...
#11700994
The power brake booster failed suddenly causing the brake petal to become hard. Almost caused an accident as I sudden...
#11699047
This issue has happened to me twice now. Dec 19th 2024 I Driving on a highway at about 60mph, traffic slowed, I trie...
#11695124
Brake vacuum pump has failed. my brake pedal I had to put my full weight on to stop my car. I almost crashed into the...
#11688607
A go's threw gas really fast the brakes drag and when it starts/stop it acts funny like it has a hard time starting/...
Recent Complaints for the 2020 CHEVROLET EQUINOX
#11719414
ENGINE
I bought the equinox with 30,000 miles on it. It's at 67,000 now and I maintain the vehicle regularly. So why have I ...
#11718839
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
See attached document for complaint.
#11717644
POWER TRAIN
I keep loosing power and get the message "Engine Power Reduced" and the car stops while driving down the road, someti...