NHTSA Complaint #11562281 — 2016 BUICK LACROSSE

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11562281
Vehicle 2016 BUICK LACROSSE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WY

Consumer Description

I lost power steering while driving 70 mph on a two-lane highway in Wyoming. There were no warnings before the incident, but a Service Power Steering light came on at the same time it quit working. One mechanic shop did a diagnosis on the car. I was told that the Electric Gear Power Steering Motor needs to be replaced along the whole Rack and Pinion that it's attached to has to be replaced because of the way it's designed. I found out that 2,000 of these same model and year of cars had a recall on them for this exact problem, but my car's VIN wasn't included in that recall. After doing thorough research on the internet, I have found that this is a common issue with these cars, and it's obvious that the manufacturer should have included more cars in the recall. I have just turned 77,000 miles on my car, and I have been given a $4,000 estimate to get it repaired. It is completely undrivable at this time.

Related Complaints for the 2016 BUICK LACROSSE

Other STEERING Complaints

#11653907 The contact owns a 2016 Buick Lacrosse. The contact stated that occasionally while his wife was driving in rainy or s...
#11601288 My steering wheel is locking up as I am driving . Very scary and dangerous where my dealership I lease car from (suns...
#11587603 The contact owns a 2016 Buick LaCrosse. The contact stated while driving 35 MPH, the vehicle lost power steering func...
#11553496 While navigating a curve, my power steering quit, nearly causing me to hit an oncoming car in the opposite lane. I st...
#11536767 I was driving on a main street. Received Power Steering Fluid message and then steering well locked up. Could not man...

Recent Complaints for the 2016 BUICK LACROSSE

#11701648 UNKNOWN OR OTHER Trunk lid latch disintegrated, and lid flipped open without warning. Driver vision immediately obscured, leaving trun...
#11657537 POWER TRAIN Cars shudders 20-30 MPH. Started last year, I needed to get my wife for cancer treatments. Basically, shifted the ca...
#11638093 AIR BAGS The contact owns a 2016 Buick LaCrosse. The contact stated that occasionally while driving at undisclosed speeds, the...
#11637143 ENGINE Diagnostic trouble code P0442. Evaporative emission system leak detected indicated by check engine light on.
#11587603 ENGINE The contact owns a 2016 Buick LaCrosse. The contact stated while driving 35 MPH, the vehicle lost power steering func...
Check any vehicle history by VIN - Free vehicle history report