NHTSA Complaint #11536767 — 2016 BUICK LACROSSE STEERING

Complaint Details

ODI Number	11536767
Vehicle	2016 BUICK LACROSSE
Component	STEERING
Date of Incident	August 6, 2023
Date Filed	August 6, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I was driving on a main street. Received Power Steering Fluid message and then steering well locked up. Could not manuever it. Had to pull over to call for assistance, to no avail. The manual states it is a electrical power issue. I've taken this car in numerous of times for various services, specially the "jerking" of the car. I've discovered there was a recall for the Power steering today was announced a few years ago but never gotten a letter to have mine checked. I just recently picked my car up from servicing and there is no notation of needing power steering fluid. I feel like this is a dangerous issue especially if had locked up on the highway!

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