NHTSA Complaint #11562217 — 2010 LEXUS HS

A week ago I started hearing a clunking noise in the steering column. It would also clunk near the front left wheel when I turned steering wheel. I was told I need to replace the rack and pinion steering, tie rods, and steering shaft. This is a very expensive repair. My 2010 HS250h only has 98,000 miles. I have never-ever had to replace the rack and pinion steering in any car! (Nor has anyone I know.) I believe this is a serious safety issue, especially since there were no warning lights to alert me of this problem. I am totally shocked that this would happen in a LEXUS! There clearly must be a defect in the car. (Like there was with the brake booster pump that I had to replace a year ago.) Lexus needs to step up, acknowledge the defect, and reimburse.