NHTSA Complaint #11562153 — 2016 LAND ROVER LR4

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11562153
Vehicle 2016 LAND ROVER LR4
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I found out that vehicles from 2013-2017 and beyond were equipped with faulty plastic outlet pipes and risks engine damage and failures. This pipe was because of a design flaw that Land Rover was aware of. The plastic coolant pipe will leak and break at the seam in the pipe as it is not strong enough to withstand the heat and pressure. The Land Rover vehicle owners will see low coolant and engine warning lights when the plastic outlet pipes leak coolant. In this case the Land Rover LR4 suffered engine failure and left me on the side of the highway and will cost tens of thousands of dollars to repair. The initial cost was $4,228.54 to fix the coolant pipe but was then told that 2 of my cylinders were bad and that I will need a new engine at a cost of approximately $20,000. What makes this problematic is that Land Rover North America and the dealership knew about the outlet pipe problems that caused coolant leaks. This pipe was reengineered to eliminate the seam in the pipe and then reengineered it again from plastic to metal. The bottom line is that Land Rover makes more profit by concealing the outlet pipe problems to avoid paying for engine repairs, replacements, and recalls. Land Rover North America put out a Technical Bulletin, JTB00566NAS4 - Coolant Leak From The Engine Compartment on 23 May 2018 with the same exact problem but it was for the Jaguar vehicle and not any of the Land Rover Vehicles even though it was the exact same problem. The technical bulletin states that an an 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area. This may be caused by weakness in the plastic weld process of the coolant pipes. It states that the coolant pipe along with other parts need to be replaced. Land Rover knew about this issue with the Jaguar but did not put out any technical bulletins for the Land Rover even though it was the exact same issue. I was not able to write everything.

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