NHTSA Complaint #11562023 — 2016 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11562023
Vehicle 2016 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I purchased this car in august of this year 2023. Since purchasing it has spent about half of the time I’ve had it at the dealership being repaired (all listed in carfax) Things that have been fixed are thermostat, car has been pressure tested multiple times due to hidden coolant leaks, Oring replaced, thermal module where coolant pipe connects & now it is having oil consumption issues & im in the process of testing. This car only has 60k miles and I’ve only put about 3500 of them on it. It has a good carfax showing it has been maintained properly. The dealership has told me that they are unsure if approval would be given for oil consumption. However this hadn’t been happening before all the coolant issues occured which leads me to believe this is somehow related. & now it is a huge concern to me as the idea that my engine could blow or catch on fire with two little kids in the car is extremely scary. Also there was no engine light on when car started having oil loss, luckily I was just checking fluids regularly and noticed & when we started this process the dealership had to put 3 qts of oil in.

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