NHTSA Complaint #11561508 — 2012 KIA SOUL

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11561508
Vehicle	2012 KIA SOUL
Component	STEERING
Date of Incident	September 2, 2023
Date Filed	December 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

This involves the MDPS steering wheel coupler. Spoke with Kia care center 12/20/23 Amy said notice was sent to owners in 2019 I NEVER RECIEVED ANY NOTICE ABOUT EXTENDED WARRANTY. I HAVE A VERY LOUND CLUNKING NOISE IN MY STEERING WHEEL AND AFRAID TO DRIVE VEHICLE I HAVE OWED THIS VEHICLE SINCE 2016. Just purchased another vehicle in October 2023 because of the Kia problems. Kia is NOT going to fix the problem!! And i have another recall on the car so it is parked at my neighbors house for fear of it catching on fire!! I am paying for full coverage insurance on a vehicle i can't drive or sell!!

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