NHTSA Complaint #11561475 — 2021 NISSAN ROGUE SPORT

The actuators on the doors are failing, so the door locks are unreliable. I paid to have the front passenger door's actuator replaced at a cost to me of almost $700. Now I am having the same issue with the driver's side actuator, which means another $700 repair. I worry that the same thing will happen to the two back doors. To me, this is a quality issue. The car is barely 3 years old (i purchased it in August 2020). If I don't spend the money to get this fixed, I run the risk of getting carjacked or the car broken into. I have tried and failed to get any kind of resolution from Nissan consumer affairs - they keep using stall tactics rather than being straightforward. I am also unhappy with the resolution of the jackknife key recall. They did the bare minimum to resolve this issue and now I have a key that is forced to stay in the open position at all times. The key is now over 4" long. It's also sharp and I've lost count of how many times I've stabbed my leg and put holes in my pants pockets.