NHTSA Complaint #11561382 — 2020 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11561382 |
| Vehicle | 2020 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
In May of 2023 my check engine light came on. Took the car to the dealer and the diagnosis was that the egr cooler was the culprit so they replaced it and everything was fine until 12/21/2023. I am driving on the highway and suddenly I hear a loud alarm and upon checking my instrument cluster I see a warning for engine overheating, the heat was on but suddenly the smell of something burning covered the entire cabin of the vehicle. I had to pull over to the side in the middle of a busy highway in freezing conditions and shut my engine down to avoid further damage. I believe the egr cooler has failed once again inly this time leading to a more terrifying experience. My car was towed to the dealership but I am worried for myself and others with similar vehicles I would not like anyone to experience what I did. I have seen multiple online forums with people complaining about the same situation. Mileage was around 57,900 miles when this occured. I bought the car with 30,000 miles as a certified preowned model. I kindly request for a recall for affected sonatas manufactured from the year 2020 to ensure our safety on the road. If it was not for warranty I would not be able to pay for the repairs
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