NHTSA Complaint #11561341 — 2019 RAM 1500

The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the vehicle independently shifted into neutral(N) with a message to park the vehicle was displayed. The contact stated that the failure had been recurring while driving. The contact stated while driving 10-15 MPH and making a turn, the failure recurred, nearly causing oncoming vehicles to crash into the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed; however, the dealer informed the contact that there was no fix for the failure. The manufacturer was notified of the failure and informed the contact that it was a known failure. A case was opened, and the manufacturer provided rental assistance. The manufacturer later informed the contact to drive or trade the vehicle because there was no current fix for the failure. The vehicle was not repaired. The failure mileage was approximately 40,000.