NHTSA Complaint #11561284 — 2024 LEXUS LC

The contact owns a 2024 Lexus LC500. The contact stated that the convertible top was leaking. While driving at approximately 70 MPH in the rain, water started to enter the vehicle. The contact stated that the passenger used paper towels and clothing to capture the water. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to another local dealer, Lexus of Melbourne (6927 Bromley Drive, Melbourne, FL 32940) where it was diagnosed that there was an intrusion of the water. The gasket pillar was disassembled and realigned. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 258.