NHTSA Complaint #11561254 — 2016 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11561254
Vehicle 2016 TESLA MODEL S
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Front air suspension failed while driving on the highway at 70 MPH while traveling from El P Paso, Texas to Albuquerque, New Mexico in July on 2023. front end of the car hit the ground and could not steer without tire grinding into the wheel well. Upon getting the car inspected for the problem, it was found that the front left air suspension had malfunctioned and because of the way the air suspension works, neither right or left side of the suspension would hold air and keep front of the car off the road. Cost of repairs was $1258.95 which Tesla refused to admit there was a design flaw that would render the car undrivable.

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