NHTSA Complaint #11561175 — 2016 LINCOLN MKC POWER TRAIN

Complaint Details

ODI Number	11561175
Vehicle	2016 LINCOLN MKC
Component	POWER TRAIN
Date of Incident	November 25, 2023
Date Filed	December 20, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

A gasket failed which allowed coolant to leak into the engine. Due to lack of coolant, two of the cylinder heads cracked and warping of the engine block occurred. No coolant in the engine could result in a engine seizure or fire which poses an extreme risk to one's safety. The check engine light came almost immediately before the cylinders started to misfire. 11/25/2023. The vehicle and components have been inspected by the dealers service department and the warranty inspector. The car needs a full engine replacement which only half is covered under the warranty. I am out of pocket the other half. See link regarding a current lawsuit the describes EXACTLY what happened to my vehicle: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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