NHTSA Complaint #11561145 — 2023 HONDA PILOT

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11561145
Vehicle 2023 HONDA PILOT
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

Sunroof glass exploded: While driving in light traffic -- approximately 65 mph -- I heard a loud crash exploding sound and then the sound of glass breaking. No other vehicles were near me but I quickly scanned my front, back, and side windows and mirrors and nothing was broken. No warnings on instrument panel. I could hear wind coming in the vehicle and realized it was coming from the sunroof. I pulled off at the next exit and inspected the top of my Honda Pilot. There was about an 8–10-inch hole in the sunroof glass above the driver's seat with jagged glass angled outward from the hole. No signs of any other damage such as feathers from a bird or scratches from a rock. Just a hole and broken glass. I continued to the drive to my home -- about 20 miles. By the time I got home, more than half of the glass had broken off, leaving an opening about 18 X 30 inches or more. Upon closer inspection, it was clear there was no other damage from other objects just as a rock or animal/bird. It was a very frightening and unnerving experience, especially driving on interstate traffic. I contacted my Honda dealer, and it was suggested I contact Honda customer service. We have filed a claim with our auto insurance.

Related Complaints for the 2023 HONDA PILOT

Other STRUCTURE:BODY Complaints

#11712295 The driver seatbelt was soaking wet after a rainstorm. The vehicle does not have a sunroof. Upon further inspection ...
#11660239 1. Rear tailgate latch will not always release when pressing the dashboard button or remote fob button. The tailgat...
#11559436 I purchased my 2023 Honda Pilot on April 7, 2023. I had to wait for it to come in which happened roughly 2 weeks late...

Recent Complaints for the 2023 HONDA PILOT

#11716600 SEAT BELTS Seatbelt sensors for the passenger second row dinging off and on when seatbelt is buckled. Also the light coming on t...
#11716600 SEATS Seatbelt sensors for the passenger second row dinging off and on when seatbelt is buckled. Also the light coming on t...
#11716600 SERVICE BRAKES Seatbelt sensors for the passenger second row dinging off and on when seatbelt is buckled. Also the light coming on t...
#11713811 SEATS 3rd row seat headrest stays folded and won’t lock into place.
#11713169 ENGINE Car has been serviced at same dealership I purchased from. All service up to date, Gas type shell gas brand used 95% ...
Check any vehicle history by VIN - Free vehicle history report