NHTSA Complaint #11561132 — 2013 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11561132
Vehicle 2013 RAM 1500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

- Received a low voltage warning light on vehicle and a day later as I was driving the vehicle, the steering wheel seemed to be moving around on its on at times kind of locking up. As I was leaving a car wash exit, the power steering completely locked out and then eventually I was able to move steer the vehicle but the power assist was no longer in there. This was on 12/14/2023 - As I was driving home 12/14/2023, the vehicle eventually locked up on the steering wheel and and all the lights in the vehicle started to dim down and shutting down; radio, parking assist sensor, heat and a/c ,acceleration and then it came to a stop as I could keep driving the vehicle as there was no more power and the brakes seemed to not be working. Had to call a tow truck company to get home. Tow truck driver stated my vehicle could not be placed in neutral and the rear brakes were locked up. This was on the highway and could have been terrible to crash to a vehicle or medium and in rush hour. - The vehicle currently sits in my driveway, have not taken to dealership yet. The alternator was replaced, a battery sensor (negative) was replaced and now the vehicle turns on but the steering wheel column service light is on and it is semi locked - low voltage a day before, then steering column service light and then when driving home on 12/14/23 all the lights came on it.

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