NHTSA Complaint #11561100 — 2022 FOREST RIVER CHEROKEE

The contact owns a 2022 Forest River Cherokee. The contact stated that while extending the awning, the canvas separated from the RV. The contact stated that the failure caused the awning to fully extend abruptly and almost strike him. The contact stated that the awning could no longer be closed. The RV was taken to the local dealer, where it was diagnosed and the contact was informed that the VIN was included in NHTSA Campaign Number: 22V556000 (Equipment); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the dealer sent a diagnostic report to the manufacturer but had not received a response from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 100. Parts distribution disconnect.