NHTSA Complaint #11561077 — 2019 RAM 1500
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL issue reported to NHTSA
Complaint Details
| ODI Number | 11561077 |
| Vehicle | 2019 RAM 1500 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| Date of Incident | |
| Date Filed | |
| Mileage | 33,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 65 MPH, the instrument cluster panel and the GPS were blinking on and off and then went dark. The contact drove to the destination and turned off the vehicle and on the instrument cluster and GPS functionality returned. The contact stated that the failure was intermittent but recurring. The contact had taken the vehicle to several local dealers to have the instrument cluster and GPS replaced. The contact stated that the vehicle was still under warranty. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 33,000.
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