NHTSA Complaint #11560983 — 2015 HYUNDAI VELOSTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11560983
Vehicle 2015 HYUNDAI VELOSTER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The car I bought in February in a used car lot was, per the salesperson, in excellent condition, had recently done oil changes, and had allegedly no failures. After less than 3k miles, I got stalled on the freeway with a knocking noise; Frank Hyundai mechanics diagnosed it with a CVV oil sensor red flag. I then paid for the repairs after getting denied from both my Hyundai warranty and my extended warranty. This was neglect when I drove that car for just a few months, like a weekend car, less than 3k miles. The car was still stalling on the freeway, shooting smoke, and the check engine light came on. I miraculously made it in one piece to work; however, the car had to be towed back to Frank Hyundai, where, to this day, they still have not been able to repair or precisely diagnose my vehicle, so I have been without my vehicle for almost a month and a half. I'm pretty sure I'm not the only one with this problem; I think it's unfair to pay for the past owner's negligence.

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