NHTSA Complaint #11712779 — 2015 HYUNDAI VELOSTER

I took my car to Gilroy Hyundai November 11, 2025 at 10:30 a.m. because my engine was not running normal, it shook lightly while driving at an incline and the engine light would not shut off. they charged me $284.99 to tell me what needed to be fixed, engine was not looked per Ernesto Garcia. Ernest told me they go by mileage, not actually checking the engine. He also stated that the mechanic drove it and it was fine. December 28, I was driving from Chico, CA back home to Morgan Hill, CA and the car shook and just died and left me on the side of Highway 505 Winters/San Francisco. I had it towed to Moorehead Automotive in Fairfield, CA and they said this car needs a new engine. I still owe 7,000.00 on this car and have had trouble with both Hyundai and Power (the additional insurance I purchased when i bought this car.)