NHTSA Complaint #11560876 — 2015 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11560876
Vehicle	2015 KIA OPTIMA
Component	ENGINE
Date of Incident	November 22, 2023
Date Filed	December 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

On Nov 22 2023, while driving my car the engine light came on and within 10 mins the car shut off while moving in traffic. Using the residual speed I was able to safely pull over and after multiple attempts to restart, there was smoke coming from the engine. Had the car towed and approx 3 weeks later (multiple attempts to contact the dealership and reaching out to the manufacturer) the dealership accepted the car to try to assess the issue. When this happened, it was only then I was aware of the recall which seemed to be related to this exact issue. The manufacturer and dealer have then slowly worked on trying to resolve the issue. This complaint is solely for informational purposes at the moment as it's been almost a week since I was able to contact anyone. My car is currently at the dealership with no feedback on the outcome.

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