NHTSA Complaint #11560871 — 2019 FORD F-150

I drive a 2019 Ford F-150 XLT 4WD (8 Cylinders 5 5.0L FI FFV DOHC 302 CID). During November 2023, I was experiencing the truck bucking and jerking and shutting off at red lights and stop signs. I took my truck to the dealership on November 22 to have them look at it. They replaced the starter, an almost dead battery, and a PDM reset. The PDM reset and starter were covered under my extended warranty. Upon driving my truck home, the problem continued to exist and this time much worse. I returned to the same dealership on Friday, November 24, 2023. After a diagnostic test, they found nothing, then stated a couple of people drove the vehicle and could not duplicate the problem I was complaining about which was stressful and frustrating because this problem exists almost every time I drive the vehicle, regardless of how long my trip. Driving this truck has now become a safety hazard as I almost got struck by other vehicles on more than one occasion. When I pull out from a traffic light or any business establishment, I have to keep tapping the gas peddle to get the truck moving and it doesn't move, leaving me stranded in the intersection. When the truck does move, it jerks so hard that it gives you "whiplash". This jerking motion continues during the duration of my trip, including my hour-long drive both to and from work. I took my Ford to another mechanic on December 19, 2023. The establishment sent one of their technicians to ride along with me to experience the problem for himself. I drove out of the driveway for just a few feet when again, I kept tapping the gas pedal to get the truck to move and when it did, the truck jerked violently. The technician saw what he wanted to see. I get no warning lights or messages about the failure. The technician said it was a transmission problem that he has been seeing with the years of 2017-2019 F-150 and Ford is aware of the problem but does nothing about it.