NHTSA Complaint #11560803 — 2016 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11560803
Vehicle 2016 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

Car when into a low power mode,could not keep it running ,took 5 times to go thru a very busy intersection and motor was making a knocking noise,smells like burnt oil-motor ,misses out..The car was towed into a KIA dealership,3 weeks later they said it was fixed,drove off and didn’t even make it a mile until it started knocking and having the same smell like burnt motor,went into a reduce power.now it’s been 3 more weeks or more and still nothing is getting resolved. Yes the dealership knows about this issue. Yes warning messages came on when it went into low power mode. This is motor number two as the motor was replaced less than 12 months ago.

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