NHTSA Complaint #11560670 — 2022 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11560670
Vehicle 2022 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Air charged cooler/ engine issues. I have a 2022 Chevy Equinox- purchased new in April 2022. When driving in heavy rain / humidity for length of time - I experience the car feeling like it is going to stall- not accelerating when pushing on the gas and jerking. Some times the engine light flashes when this occurs. Per the dealer it is due to an engine misfire - that is what the code shows. When this happens while I am driving (usually on the highway) I am terrified that I will be rear ended by another vehicle due to it slowing down - and the cars behind me have no warning/ brake lights alerting them that I am slowing down and not accelerating. From Sept 2022 to now, I have had the air charged cooler changed by the dealer twice - another time the dealer was not able to duplicate the same issue. November 2023-I had it to the dealer for the 4th time for the same issue- the solution per GM Bulletin [XXX] was to install a grill cover, which they have done. The problem with the grill cover is that I am responsible to install it and remove it depending on the weather/ temperature . Per the bulletin it needs to be on when raining - but removed if it is 85 degrees or higher and there is no clarification on what I should do if it is both raining and 85 outside. I do not know how this is safe for me to be having to stop the car and install or remove a part depending on the weather. I do not feel it is safe for me to have to stop or pull over on the side of the road / rest area or anywhere else to have to install or remove this. I am a single female [XXX] and am not comfortable with installing and removing this. The dealer did a one time courtesy demonstration of the installation and told me it is my responsibility to install or remove it from here on - depending on the temperature and weather. I drive 2 1/2 to 3 hours to work- leaving in the dark and returning in the dark. I feel my safety is at risk with the fix GM has given me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(

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