NHTSA Complaint #11560428 — 2016 HYUNDAI SONATA

I am writing to bring to your attention a critical issue affecting my 2016 HYUNDAI SONATA 4 DOOR SEDAN, that warrants investigation and public awareness. Hyundai cars are currently plagued by ENGINE OIL CONSUMPTION PROBLEMS that ultimately lead to ENGINE FAILURE, due to there being NO WARNING LAMPS, MESSAGES, or OTHER SYMPTOMS OF THE PROBLEM PRIOR TO THE FAILURE. This is a concerning issue that remains largely unknown to most customers. When these issues arise, car owners such as myself, are often left with uncooperative dealerships that either deny the problem or offer minimal assistance. Even Hyundai corporate and extended warranties fail to provide adequate support, frequently citing owner negligence as a reason for denial. This occurs despite the fact that engine sludge buildup is inevitable, even with consistent car maintenance. Furthermore, I am forced to endure long waiting times for MY 2016 HYUNDAI SONATA 4 DOOR SEDAN, THAT HAS BEEN INSPECTED and, then DENIED FOR an ENGINE REPLACEMENT, and face additional months of delay for them to explain why. The situation is exacerbated by the lack of loaner vehicles and no assurance of rental reimbursement. This leaves countless individuals burdened with repair payments for stranded vehicles. My personal experience has been with Ourisman Hyundai, and many others have voiced similar grievances. Numerous complaints have been filed with the Better Business Bureau (BBB) and the National Highway Traffic Safety Administration (NHSTA), yet little action has been taken to aid the thousands of people who are experiencing the same problems to rectify this issue. It is imperative that ATTENTION is drawn to this matter as HYUNDAI'S approach to selling cars with HIDDEN ENGINE ISSUES PUTS CUSTOMERS AT SAFETY RISK AND places them in DIRE and DEADLY HARM. I implore all News Media outlets to conduct an investigation into these concerns and help shed light on a situation that demands immediate attention