NHTSA Complaint #11560411 — 2017 AUDI Q7

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11560411
Vehicle	2017 AUDI Q7
Component	SUSPENSION
Date of Incident	September 13, 2023
Date Filed	December 16, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Rear passenger side coil spring broke with no reason during normal driving at about 80,000 mi. Audi said it is aware of issues with coil springs, but since there is no recall, I would have to pay $1997.04. I think it is unacceptable and there is manufacturing defect and they should correct it for free

Related Complaints for the 2017 AUDI Q7

Other SUSPENSION Complaints

#11685457 — September 6, 2025 — Rear passenger spring coil broke at around 82000 miles (8 years 9 months old) on the vehicle.

#11684607 — September 2, 2025 — The coil isolated started deteriorating causing stress to the coil. This stress has caused my coil to crack and need ...

#11672229 — July 9, 2025 — About two years ago I was driving down my recently paved street, and a loud bang shocked me. I thought something had...

#11659930 — May 9, 2025 — Rear springs are broken. Safety concern car is unstable when driving. Shakes and difficulty controlling at higher sp...

#11655258 — April 17, 2025 — found broken rear shock springs during tire rotation. This is dangerous. Low Quality parts from Audi.

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