NHTSA Complaint #11560299 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated that the "Coolant Level Low," message was displayed on the instrument panel. The vehicle was taken to an independent mechanic, and it was discovered that there was a hairline crack in the coolant reservoir. The vehicle was repaired; however, the failure persisted. The contact stated that there was blueish-colored smoke coming from the vehicle upon a cold engine start. The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 95,000.