NHTSA Complaint #11560242 — 2020 SUBARU ASCENT
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11560242 |
| Vehicle | 2020 SUBARU ASCENT |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
For the past month, the engine revs up higher than normal at slow and highway speeds. It had the feeling of the engine skipping gears and staying at to high of an RPM even with the accelerator being eased off. Initially it was brought to Subaru service dealer in November and they could not replicate the issue. On 12/13/23, it began to constantly go into very high RPMS, much more frequently then it had been, and the check engine light came on as well as a warning light for the automatic transmission oil temperature light. We brought it into the dealer and the evaluated and said the transmission is failing and said it is not safe to drive. We were given a loaner and they are in the process of submitting paperwork for a new transmission under their powertrain warranty.
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