NHTSA Complaint #11560125 — 2021 JEEP CHEROKEE

VEHICLE SPEED CONTROL issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11560125
Vehicle 2021 JEEP CHEROKEE
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

ON ACTIVATING AND SETTING CRUISE CONTROL, VEHICLE CORRECTLY MAINTAINS STEADY SPEED. WHEN PRESSING THE (+) BUTTON TO INCREASE SPEED, VEHICLE ACCELERATES BUT UPON REMOVING FINGER THE VEHICLE CONTINUE TO ACCELERATE UNTIL APPLYING BRAKES OR YOU DISENGAGE THE CRUISE CONTROL FUNCTION. I'VE BEEN TO JEEP DELEAR TWICE AND THEY CAN'T DUPLICATE WHICH IS ABSURB. THEY SAID THE COMPUTER CONTROL UNIT WOULD HAVE TO BE REPLACED WHICH I WILL HAVE DONE. I BELIEVE THE TECHNICIANS DIDN'T UNDERSTAND WHAT THE PROBLEM WAS ACTUALLY AND JUST CHECKED CRUISE CONTROL FUNCTION. JUST WANTED TO ALERT YOU TO THIS MALFUNCTION.. THANK YOU

Related Complaints for the 2021 JEEP CHEROKEE

Recent Complaints for the 2021 JEEP CHEROKEE

#11714199 UNKNOWN OR OTHER The interior screen has become pixelated with different colors. This effects my back up camera which is a big safety ...
#11713965 ELECTRICAL SYSTEM the light came on that says cannot move vehicle, it just stopped. The Power Transfer Unit went out--I cannot get a pa...
#11713965 POWER TRAIN the light came on that says cannot move vehicle, it just stopped. The Power Transfer Unit went out--I cannot get a pa...
#11713965 UNKNOWN OR OTHER the light came on that says cannot move vehicle, it just stopped. The Power Transfer Unit went out--I cannot get a pa...
#11713613 AIR BAGS Car accident on 1/24 hit tree head on around 35 mph with NO airbags deploying. Suffered from concussion and whiplash,...
Check any vehicle history by VIN - Free vehicle history report