NHTSA Complaint #11560031 — 2022 FORD F-350 SD

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11560031
Vehicle 2022 FORD F-350 SD
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

I purchased this truck brand new in August 2022. I have performed routine preventive maintenance on it as prescribed by the manufacturer. (FORD) At just over 96,000 miles and just days after a professional oil change service, the truck began to misfire and the check engine light came on. I took it to the dealer that i purchased it from and they diagnosed a lifter and cam shaft failure. (A delamination problem.) I've researched it online and have discovered that it is a pretty common issue with this relatively new engine. I've contacted Ford consumer affairs and filed a complaint and as of yesterday Dec 14, 2023 they finally got an answer for me. They are offering to pay $5400.00 of a almost $15,000 repair. I cannot afford this! I take their offer as an admission of liabilty and that they know of the problem. As common as this is becoming I believe there should be a recall on this 7.3 litre gas engine. One blogger on the internet estimates that about 20,000 of these engines have had this same issue already. (So far) I believe it to be a defect in the parts and not a lubrication issue because its happening in different cylinders. Mine is cylinder #2. I know for a fact that this engine is being used in motor homes and RVs that won't have the 30 to 50 thousand miles on them to make this problem show itself for probably several years. Google; "Ford 7.3L problems" or "Ford 7.3L lifter and cam issues" and see for yourself what I have read. I use this truck to make a living, I paid $60,000.00 for it and expected it to last over 300,000 miles. I tried to upload photos and emails but it wouldn't allow me to. Please help!

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