NHTSA Complaint #11684253 — 2022 FORD F-350 SD

NHTSA Complaint Draft Vehicle Information: Year/Make/Model: 2022 Ford F-350 VIN: [XXX] Recall Campaign: 25S75 / 25V455 Mileage: 38606 Problem Description: My 2022 Ford F-350 is subject to recall 25S75/25V455 (low-pressure fuel pump failure). Ford notified me on July 8, 2025, that no remedy is currently available. The recall states the fuel pump can fail, resulting in a loss of fuel pressure and engine stall while driving. This creates a serious safety risk of crash or injury. Despite acknowledging the defect, Ford has not provided a remedy, a timeline for repair, or safe alternative transportation. I feel unsafe driving this vehicle, and I am still financially responsible for it. Safety Concern: The risk of the engine stalling while driving, especially at highway speeds, creates an immediate danger to myself, passengers, and other motorists. Resolution Sought: Require Ford to provide a safe loaner or rental vehicle until a remedy is available, OR Require Ford to buy back or pay off the balance of this unsafe vehicle until the defect is resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)