NHTSA Complaint #11559965 — 2018 JEEP WRANGLER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11559965
Vehicle 2018 JEEP WRANGLER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

While driving my daughter to daycare, the rear window spontaneously exploded. The vehicle was stopped at a traffic light. Our daughter was in the backseat in a rear facing car seat and she was inconsolable after the event due to the loud sound. We had had several issues with the read window. The defroster keeps coming off despite multiple attempts by several dealerships to repair. We then the window replaced in fall 2021 but the defroster kept detaching so we gave up and just accepted it the poor design. There are several reports on Jeep forums of spontaneous explosions similar to this and rear defroster detaching. None of this issues have resulted in a safety recall.

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