NHTSA Complaint #11559946 — 2011 FORD EDGE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11559946 |
| Vehicle | 2011 FORD EDGE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
Got my car serviced at AAA Car Care Center. After completed the brakes did not work properly, brought the vehicle back and it was checked thoroughly. AAA came to the conclusion that the brake booster completely failed, all other components of the brake system were checked and working properly. Manager of AAA explained this is a Ford only issue and that it was a common issue with my model. My safety and the safety of others were put at risk as I almost crashed into the back of a car stopped at a light. The problem of the brake booster was confirmed by AAA Car Care Center in Tampa, FL. Vehicle has not been inspected by manufacturer, police, insurance representatives or others. There were no warning lamps or messages prior to the failure.
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