NHTSA Complaint #11559879 — 2022 FORD EXPLORER

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera displayed a blue screen. The vehicle was not repaired. The failure mileage was 45,000. VIN tool confirms parts not available.