NHTSA Complaint #11559688 — 2017 HYUNDAI SANTA FE ENGINE

Complaint Details

ODI Number	11559688
Vehicle	2017 HYUNDAI SANTA FE
Component	ENGINE
Date of Incident	December 6, 2023
Date Filed	December 12, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

after taking my Hyundai 2017 Santefe sport car to dealership and told them about engine being sluggish they replaced the sparkplugs and changed oil . Six week later the engine died as I was driving on a highway I was able to pullover but could have been worse. There was no warning lights it just died. Looking on line I seen that this company has had problems with engines failing and had a class action against them ( my vin was not part of that). Dealership never mentioned that this could happen to my car. I think the dealer was negligent in not informing me about potential problem. I now have no car to drive and I am still waiting for dealership to tell me what my options are.

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