NHTSA Complaint #11559552 — 2015 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11559552
Vehicle 2015 KIA OPTIMA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

My car has been consuming lots of oil. I took it in for an oil change and while test driving two of the mechanics stated the oil light came on and it ran out of oil on the test drive. Instead of saying anything about a possible issue with the engine, they went ahead and put oil in it and sent me on my way. Since, my car is still consuming loads of oil. I've taken it into the dealership several times for the same issue and each time they told me they can't do anything about it until it runs out of oil. One person advised to not put oil in it. Now the engine light came on, so I took it in again and this time I was told the cylinders have gone bad and one person that worked there said to let it run out of oil, but you didn't hear that from me, and they will replace the engine for free. I said, so I'm supposed to let the car die while I'm driving it, what happens if the car quits running in the middle of a turn and I get hit, the guy looked at me and said nothing. In addition, he asked if I had an extended warranty as its covered under an extended warranty. I'm pretty sure I did buy one, but I couldn't remember, so I called up the dealership I purchased it from and they said they couldn't tell me either since, they don't keep any paperwork after 7 years, and its been 8 years.They also said it wouldn't matter as it wouldn't be covered because of mileage. I have been complaining about the oil way before my mileage was over and I'm pretty sure I read something about mileage ext on Kia for this same issue.The last time I drove it, I was sitting idle in my car and the oil light came on, so I called the dealership, they asked if it started back up and I wasn't sure, so I tried and it started back up and the oil light went back off again, so I didn't have it towed down there. Now my understanding there is a new recall on the car with the fuel and it could catch fire and was stated to park it, so its been sitting for three months with nothing fixed.The car needs a new engine.

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