NHTSA Complaint #11559522 — 2011 JEEP GRAND CHEROKEE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	11559522
Vehicle	2011 JEEP GRAND CHEROKEE
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 11, 2021
Date Filed	December 11, 2023
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stopped, turn the vehicle off, and then opened the door to reset the system. The contact restarted the vehicle and started to drive under 50 MPH to prevent the failure from reoccurring. The vehicle was taken to the dealer seven times and diagnosed with a failed thermostat. The contact stated that the thermostat had been replaced seven times. The manufactured was not made aware of the failure. The approximate failure mileage was 90,000.

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