NHTSA Complaint #11559464 — 2014 JEEP GRAND CHEROKEE POWER TRAIN

Complaint Details

ODI Number	11559464
Vehicle	2014 JEEP GRAND CHEROKEE
Component	POWER TRAIN
Date of Incident	November 11, 2023
Date Filed	December 11, 2023
Mileage	141,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

The contact owns a 2014 Jeep Grand Cherokee. The contact stated driving approximately 65 MPH, the vehicle stalled and independently shifted into neutral(N). The contact stated that she was able to steer the vehicle off the roadway. The contact stated that she was able to stop the vehicle and shift into park(P) however, the vehicle was not able to shift into drive(D). The contact made numerous attempts to restart the vehicle and was able to drive the vehicle; however, the failure reoccurred and was now a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 141,000.

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