NHTSA Complaint #11559457 — 2022 TESLA MODEL S

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11559457
Vehicle 2022 TESLA MODEL S
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

This vehicle came with a YOKE style steering wheel, I did not order it this way, it is how the new car arrived. It is TERRIBLE and I cannot believe TESLAS is allowed to put it in their cars. (This is my second Model S, my first is a 2015 and I love it). It has none of the standard stalks on the side (Directional signal, headlight flash, etc.). I heard that removing the stalks saved the company a pile of money too. It is a very uncomfortable shape to hold and control. I find myself holding it with just my THUMBS, draped over the top corners of the wheel. All the important features: left turn signal, right turn signal, horn, headlight flash, and wiper are controlled by SMALL icons illustrated on the front of the yoke. They are NOT user friendly and you have to LOOK at the wheel every time you want to use them, which takes your eyes off the road!! I have been driving this car for over a year now and I still cannot honk the horn or flash the lights in time to warn other drivers of impending trouble. Many times I end up doing the wrong thing: like flash the lights instead of honk! The turn signals are terrible, it is very hard to determine if I have even engaged the signal I want as it is a small spot to press, and it is easy to press the wrong direction signal. When backing up and having to look over your shoulder (sometimes you can not use the back-up camera), the flat top of the yoke wheel is extremely hard to hold on to while you try to move the wheel from left to right to back up safely: a round wheel is MUCH easier to handle. Also, the layout of the wheel and the monitor screen (it's now horizontal) is such that it blocks the entire lower left corner of the screen. I would also complain about the 2 scroll wheels on the yoke, they are too sensitive and control too many functions depending on how you push them, but that is mostly TESLA "high-tech" stuff which they still can't get right. GET RID OF THE YOKE STEERING WHEEL, and the small icons: it is dangerous to use.

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