NHTSA Complaint #11559060 — 2020 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11559060
Vehicle	2020 KIA OPTIMA
Component	ENGINE
Date of Incident	October 14, 2023
Date Filed	December 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

My 2020 Kia Optima had engine failure and engine is being replaced now. I've had this car for 1yr/84k miles. It went limp on the freeway 2 mos ago and I could've caused an accident when it shut down. Would not go over 30 mps, engine light kept blinking and had knocking sound. Diagnostic code as the other recalls, Engine is same for the other recalls 2.4 Theta, oil was black and almost empty & just had oil changeI called kia corporate and they told me that they are not covering it since its not a recall. I have extended warranty but CNA National Warranty will only approve a used engine and a new one I would have to pay $3,000! I have made 2 car payments for a car that is immobile, $200+ for deductible, and $600+ for car service, this is not right at all. How can I get Kia to correct this. I do not want this car or any other kia! I cannot afford xmas this year all because I chose the wrong car maker!!

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