NHTSA Complaint #11558925 — 2012 KIA SPORTAGE

The contact owns a 2012 Kia Sportage. The contact stated while driving an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that he was able to restart the vehicle and continued driving; however, the failure reoccurred while driving. The vehicle was taken to a local Pep Boys, where it was diagnosed that the speed sensor had failed. The vehicle was then taken to an independent mechanic, where the speed sensor was replaced; however, the failure persisted. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer determined that the contact qualified for a free engine replacement; however, the part was not available. The contact stated that the vehicle remained at the dealer for 6 months. The vehicle was not repaired. The manufacturer was not notified of failure. The failure mileage was approximately 140,000.