NHTSA Complaint #11558736 — 2018 FORD ECOSPORT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11558736
Vehicle	2018 FORD ECOSPORT
Component	ELECTRICAL SYSTEM
Date of Incident	November 1, 2023
Date Filed	December 6, 2023
Mileage	44,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The contact owns a 2018 Ford EcoSport. The contact stated that while the vehicle was parked and turned off, the security alarm erroneously activated and could not be deactivated. The alarm eventually shut off independently. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 44,000.

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